Contact Us

Questions about the Power Smart program?

Please see the program FAQs or contact us at support@midpowersmart.com

 

For general questions regarding your electric account:

Customer Service

Mon. - Fri., 8 a.m. to 5 p.m.
(209) 526-7337 or
(888) 335-1643 toll-free
customerservice@mid.org

Please be advised that MID may take up to one (1) business day to reply to all email correspondence.

 

Be Power Smart!

Enrolling in MID's Power Smart Program:


Confirm that you're eligible to enroll

Once you have confirmed that you are eligibile, you can enroll in the program by selecting your thermostat.


Tell us about your thermostat

In order to continue, you must meet the eligibility requirements above and select whether or not you already have a device. If you have any questions, please contact us at support@powermanagertstat.com .

Confirm & Continue

Have additional questions? Read the FAQ

Need more information?

If you have additional questions about the Power Smart program, please see the Frequently Asked Questions or contact us at support@midpowersmart.com.

For general questions regarding your electric account, please contact us at customerservice@mid.org.

1  
MID has engaged with EnergyHub, a third-party vendor, to administer the Power Smart program.
2  
MID does not approve or endorse any one device or vendor over another and is not responsible for vendors' services and products.
3  
Amazon and all related marks are trademarks of Amazon.com, Inc. or its affiliates.
4  
Google, Nest Thermostat, Nest Learning Thermostat and Nest Thermostat E are trademarks of Google LLC.
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