Contact UsCustomer Service Mon. - Fri., 8 a.m. to 5 p.m. Please be advised that MID may take up to one (1) business day to reply to all email correspondence. |
MID Programs and ServicesMID has many programs to help you save money and energy. We can help make paying your bill easier when you're experiencing a hardship. Financial AssistanceOn This PageGood Neighbor Program MID Cares - 23% DiscountReceive a monthly discount on your electric bill. Medical Life Support Rate - 50% off first 500 kWhCustomers who need electricity for life-sustaining devices or who have a condition or disease that requires special heating or air conditioning may qualify for 50 percent off the first 500 kilowatthours used during each residential billing cycle. Payment Arrangements If you know you can’t pay by the due date - Good Neighbor ProgramEach month, many MID customers seek emergency assistance to help pay their electric bills. With MID's Good Neighbor Program, you can lend a helping hand and donate money to a designated fund for MID customers that seek assistance. MID works with the Salvation Army to ensure that 100% of the donations go only to those MID customers who are experiencing hardships. If you would like to make a one-time or monthly donation to the Good Neighbor Program, please complete the application and return to the application to MID. Good Neighbor Program Application If you are interested in receiving funds from the Good Neighbor Program, please contact the Salvation Army at (209) 523-7577. Community ResourcesCentral Valley Opportunity Center
|
- CUSTOMER SERVICE
- Monday - Friday 8 a.m. - 5 p.m.
- (209) 526-7337
- or (888) 335-1643 toll-free
- customerservice@mid.org
- Modesto Irrigation District
- 1231 11th Street, Modesto
- Monday - Friday 8 a.m. - 5 p.m.
- (209) 526-7373
- POWER OUTAGES
- View and report power outages online
- or call day or night
- (209) 526-7337 or
- (888) 335-1643 Toll Free
- Say or press 3.
- EMERGENCY CONTACTS
- (209) 526-8222 (day or night)
- Toll Free (888) 897-8222 (day or night)