Contact Us

Customer Service

Mon. - Fri., 8 a.m. to 5 p.m.
(209) 526-7337 or
(888) 335-1643 toll-free
customerservice@mid.org

Please be advised that MID may take up to one (1) business day to reply to all email correspondence.

MID Office
1231 11th Street, Modesto
Mon - Fri. 8 a.m. - 5 p.m.
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Manage your MID Electric Services

Whether you're new to MID or a long-time customer, here's the information you need to get service, change service or report a problem.

Start or Change Electric Service with MID

To start Electric Service for your home, call:

Monday - Friday, 8 a.m. to 5 p.m. (209) 526-7337 or (888) 335-1643 toll-free 

Moving/Discontinue Service

When planning a move or discontinuing service, call at least one business day in advance.

Monday - Friday, 8 a.m. to 5 p.m. (209) 526-7337 or (888) 335-1643 toll-free.

If you are discontinuing service, provide the exact date that you want your service to be ended.

Deposits

Please refer to the MID Fee Schedule for deposit information.

Appointment Time Frame

In most instances, you need not be present for MID to provide a service connection or repair to your home or business. However, if your presence is required, you have the right to request a mutually agreed-upon appointment within a four-hour period.

Office Closure Dates

MID offices will be closed on the following dates

2023

  • New Year’s Day 01/02/2023 (observed)
  • MLK, Jr. Day 01/16/2023
  • Presidents’ Day 02/20/2023
  • Memorial Day 05/29/2023
  • Independence Day 07/04/2023
  • Labor Day 09/04/2023
  • Veteran's Day 11/10/2023
  • Thanksgiving 11/23/2023
  • Thanksgiving (Day after) 11/24/2023
  • Christmas Day 12/25/2023 

 

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  • EMERGENCY CONTACTS
  • (209) 526-8222 (day or night)
  • Toll Free (888) 897-8222 (day or night)
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  • RP3 Reliable Power Award