Navigating TrueCIP

The TrueCIP Irrigation Services Portal is located at https://irrigation.mid.org. Once your account has been approved you will be able to login using the username and password you created. You will see the customer ID(s) associated with your TrueCIP account.

If you have multiple Customer IDs, each Customer ID will be displayed in an information box. View the Bill and Payment History, Water Consumption and Deliveries for each Customer ID. If a balance is due, a Pay Your Bill button will be visible in each Customer ID information box.

Use the links in each information box to view details for that Customer ID.

Read: Here's how to pay your irrigation water invoice on TrueCIP for more information on payments.

Click on View Billing History to view your current balance, transaction activity and Installment Invoices (pdf)

Click on View Billing History to view your Billing Activity Summary and Installment Invoices. Use the Installment links in the Billing Activity table to download your installment invoices (pdf).

Click on View Billing History. Scroll to the bottom of the Bill History page to view your payment history.

To view your water consumption for the current year click on Account Consumption from the home page. You may also look at previous years by clicking the arrows " << ".

To view your account deliveries click on Account Deliveries from the home page

Account Deliveries page will give you information on each location under the account.

Click Irrigation Events to see past water deliveries for that field. a. "View Details" displays CFS.

You can navigate to the Home screen from anywhere within the TrueCIP portal by clicking "Home" in the upper right-hand corner.

To change your password or edit your profile, navigate to the home page. Look for the links near the top of the home page. Click change your password or edit your profile and modify the information you want to change.